Great employee experience has a positive impact on customer experience

Companies that invest in employee experience are four times more profitable than those that don’t (Forbes). However you care to look at it, investing in EX makes clear business sense. Companies that are able to build seamless and innovative employee experiences have double the customer satisfaction reflected in net promoter scores compared to those that don’t.

What you’ll find

  1. Exclusive third-party research conducted with brand decision-makers across a range of verticals
  2. Insights from leading EX executives Patti Alderman and Lauren Coe of Zone and Cognizant Digital Experience, Gina Arangio of GSK, and Tina Rudzinski of Lloyds of London
  3. Advice on how to go about pursuing an EX improvement strategy effectively, starting today.
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