Experience is everything.  

We create and orchestrate transformative experiences for customers, employees and partners.

CX50 2021

CX50 2021

Zone celebrates the leading faces in customer experience

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Employee Experience

Employee Experience

To be truly customer-centric you must first be employee-centric

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The FA Englandfootball.com

The FA

Creating the home of English football online

The FA

Stannah

Stannah

Transforming the UK stairlift industry through digital

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Electrolux

Electrolux

Selling directly to consumers for the first time

Read the case study

Female customer experience expert talking in front of an audience

We improve everyday lives by transforming the businesses the world relies on.

We are an experience consultancy, part of the Cognizant family, made up of strategists, designers, data analysts, engineers and delivery experts.

Find out more about what we can offer

Customer experience expert working from home, interacting with her partner
Audience listening to a speaker at a customer experience event
Diverse group of four having fun at a pub crawl and creating a human pyramid
Meet the rest of the team

You might also know some of our clients ...

Adidas Adidas
BMW BMW
Boxt Boxt
Centrica Centrica
Electrolux Electrolux
The FA The FA
Ford Ford
Genomics Genomics
Greene King Greene King
HMRC HMRC
Marks & Spencer Marks & Spencer
Mini Mini
Stannah Stannah
Meet the rest of the team
30 year old male customer experience expert sitting on his sofa at home and smiling
Zone office in Bristol, an open office space with people working on their computers
30 year old male customer experience expert working from home looking at his laptop
Meet the rest of the team

Latest news, thinking and events

Insights

Content Optimisation or Content Catastrophe?

This report assesses how fit for purpose current approaches and organisational structures are for delivering content-based experiences across a range of sectors.

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EVENTS

DX Summit

In partnership with the Festival of Marketing, Cognizant Digital Experience and Zone invite you to the DX Summit to explore how and why businesses need to change to meet increasing expectations from their customers, and their employees.

Watch on demand

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