CX50 2022
Celebrating CX leaders
CX50 is back for its fifth year! We've teamed up with Cognizant Digital Experience and Marketing Week to shine a light on the individuals and businesses who are shaping the customer experience agenda in 2022.
EX is critical to achieving your CX ambitions
EX50 2022
We've partnered with People Management and Management Today to celebrate the leaders who are providing outstanding employee experience in their organisations or actively working to prioritise and transform their EX.
EVENTS
DX Summit 2022
In partnership with the Festival of Marketing, Cognizant Digital Experience and Zone hosted the DX Summit to explore this transforming customer and employee landscape.
Content Optimisation or Content Catastrophe?
What brands need to prioritise to see performance payback
This report assesses how fit for purpose current approaches and organisational structures are for delivering content-based experiences across a range of sectors, including findings from a research poll of 100 decision-makers in marketing and commercial roles that support our observations.
Our events
Shout out to my EX
How to invest in EX to boost productivity, positivity and profitability
This whitepaper combines exclusive third-party research conducted with brand decision-makers and senior executive insights on how EX is the foundation of exceptional CX. We explore why EX isn’t gaining enough traction when its benefits are clear, and how to go about pursuing an EX improvement strategy effectively, starting today.
Latest articles
The EX Factor
Employee experience is good for business
This whitepaper explores the ways in which businesses can provide better experiences for their customers by demonstrating higher levels of maturity in areas of employee experience and enablement.
EVENTS
DX Summit 2021
In partnership with the Festival of Marketing, Cognizant Digital Experience and Zone invite you to the DX Summit to explore how and why businesses need to change to meet increasing expectations from their customers, and their employees.