1 What is this policy for?
The policy sets out the different areas where user privacy is concerned and outlines the obligations and requirements of the users, the website and website owners. Furthermore the way this website processes, stores and protects user data and information will also be detailed within this policy.
2 The Website
This Zone website and its owners (i.e. us) take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies with all UK national laws and requirements for user privacy.
At Zone we’re special in many ways, but one way we aren’t is when it comes to cookies, where we’re pretty happy to go with the flow – in terms of both using them and writing disclaimer sections about them, such as the following:
3a: What is a cookie?
They do lots of different jobs, such as letting you navigate between pages efficiently, remembering your preferences and telling us what device you’re using so we can improve the user experience.
You can find more information about cookies at allaboutcookies.org and youronlinechoices.eu, or watch Google's video about cookies.
3b: Which ones do we use?
All the cookies used on this website have been categorised based on the categories found in the ICC UK Cookie guide as: Analytical/Performance cookies.
These cookies do collect information about how people use our website; for instance, which pages visitors go to most often, or if they see any error messages. These cookies don’t collect any information that can be used to identify a visitor – all the information they collect is aggregated and therefore anonymous and is only used to improve how our website works.
Our cookies come from two sources, namely:
Google Analytics allows us to better understand the big picture of how users navigate to and around our website. All information is completely anonymous, and we have no access to information linking to individual users. Data gathered includes how users arrive on our website, how they navigate between pages, from where in the world and what device they are using. These cookies are called: utma/utmb/utmc/utmz
Hotjar Insights gives a better low-level picture of micro interactions and page navigation on our website. All information is completely anonymous, and we have no access to information linking to individual users. Data gathered includes individual anonymous user mouse movement heatmaps and a reconstructed playback of mouse movements and clicks, as well as overall page-to-page navigation. These cookies are called: _hjUserId / _hjIncludedInSample
3c: OK, so what now?
3d: And finally…
4 Website Contact and Communication
If you contact us via the website, you do it at your own discretion. Your personal information is kept private and stored securely by us until a time it is no longer required or has no use, as detailed in the Data Protection Act 1998. Every effort has been made to ensure a safe and secure form-to-email submission process but we advise users using such form to email processes that they do so at their own risk.
We will use any information submitted to provide you with further information about services we offer or to assist you in answering any questions or queries you may have submitted, and this might include using your details to subscribe you to our email program (section 5). However, this will happen only if a: this was made clear to you and your express permission was granted when submitting any form-to-email process, or by: if you have previously purchased from us, or enquired about purchasing, a product or service that the email newsletter relates to.
This is by no means an entire list of your user rights in regard to receiving email marketing material. At no time are your details passed on to any third parties.
5 Email Newsletter
We operate an email newsletter program, Digital Distractions, used to inform subscribers about products and services supplied by this website. You can subscribe through an online automated process – either via our website or various social media applications – but, remember, you do so at your own discretion. Additionally, some Digital Distractions subscriptions may be manually processed following business-related contact with Zone – though users will be notified of this in advance.
Subscriptions are taken in compliance with UK Spam Laws, detailed in the Privacy and Electronic Communications Regulations 2003. All personal details relating to subscriptions are held securely and in accordance with the Data Protection Act 1998. Once again, no personal details are passed on to third parties.
Under the Data Protection Act 1998 you may request a copy of personal information held about you by this website's email newsletter program. A small fee will be payable. If you would like a copy of the information held on you please write to the business address at the bottom of this policy.
The Digital Distractions newsletter does contain tracking facilities within the actual email. We track subscriber activity and store it for future analysis and evaluation. Tracked activities include; the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity.
Don’t worry, we just want to make the email as useful to you as possible, and use this information to ensure our friends (i.e. you all) are getting best value from DD.
In compliance with UK Spam Laws and the Privacy and Electronic Communications Regulations 2003 subscribers are given the opportunity to unsubscribe at any time through an automated system. This process is detailed at the footer of each email campaign.
6 External Links
Although we only look to include quality, safe and relevant external links on our website, users are advised to adopt a policy of caution before clicking on any external web links.
We at Zone cannot guarantee or verify the contents of any externally linked website – things change pretty quickly online, after all, so users click on external links at their own risk. We cannot be held liable for any damages or implications caused by visiting any external links mentioned.
7 Social Media Platforms
Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.
Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.
This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.
Resources & Further Information
• Data Protection Act 1998
• Privacy and Electronic Communications Regulations 2003
• Privacy and Electronic Communications Regulations 2003 - The Guide